COMMERCIAL • INDUSTRIAL
Westphalia Electric, Inc. stresses customer service, open from 8:00 a.m. to 5:00 p.m., Monday through Friday and providing 24-hour emergency service.
"We know that emergencies don't just happen during business hours," Dean Miller, firm president, said. "When we have a customer, we've made a commitment to that customer, and that includes 24 hours a day and weekends."
In addition to Miller, also involved in Westphalia Electric are owners Neal Miller, Randy Wellman, Larry Trierweiler, Ryan Schneider and Chris Feldpausch. They all agree on this, Miller said, "We're here to serve our customers any way we can. We offer mainly electrical contracting, and electrical maintenance and repairs. We try to provide as much service as we can to the central Michigan area."
Additional staff members who help the business maintain its commitment to service includes: Tom Schrauben, Lee Schrauben and Nita Panwas.
The family-oriented business was started in 1949 by Gerald (Bud) Miller. In 1986, the business moved from 119 W. Main Street to the present location at 101 E. Main Street.
Miller said he feels Westphalia Electric is unique because of its family orientation and its service range. "We offer a board range of residential, industrial, commercial and agriculture services and products." The people here cover a broad spectrum of electrical industry. We also offer a broad range of additional services, including trenching, Katolight Generators, Briggs and Stratton Generators, Ritchie livestock drinkers, telecom and data wiring, and feed handling equipment.
Westphalia Electric watches technological advances and new products. "As the market warrants and new products are introduced, we adapt them into our business. Our customers depend on us to furnish the latest and best technology and equipment for their applications."
Staff members also continually enhance their education in the field. "Our education in this industry is continuous," Miller said. "We've been involved in all types of training programs for all phases of our industry." Miller said he is involved in this business because it pleases him. "It's something we enjoy doing. We like working with people."